Straight answers about how our expeditions run, what to pack, and how to reach us if your question is not listed here.
Each itinerary lists a difficulty rating from easy to demanding. Coastal trails like the Amalfi week involve four to six hours of walking daily with some steep stone steps, so a baseline of regular hiking helps. Highland and island routes are more moderate. If you are unsure, send us your usual walking routine and we will match you with a suitable departure.
Your package covers guided walks, homestay or guesthouse accommodation, most meals, local transport between trailheads, permits, and a gear checklist before you leave. Flights to the start point, travel insurance, and personal snacks are not included. We send a full breakdown with your booking confirmation so there are no surprises.
Yes. Roughly a third of our guests travel alone. Groups are capped at twelve people, and single rooms are available at most homestays for a modest supplement. You will be part of the group from day one, with shared meals and evening briefings that make it easy to settle in.
Popular coastal and island departures fill two to three months ahead, especially in late spring and early autumn. Highland routes have more flexibility. If you have fixed dates, book at least six weeks out so we can confirm permits and homestay spaces. Last-minute spots do open up, so it is worth asking.
Our guides carry a revised route plan for every stage. If a coastal path becomes unsafe, we switch to a lower valley alternative or a cultural visit such as a local market or craft workshop. The day still runs, just differently. We do not cancel a whole expedition for one stormy day.
For island expeditions like the Azores, bring binoculars, a light rain shell, and sturdy shoes for volcanic trails. Boat trips provide life jackets and basic waterproofs. We send a detailed packing list two weeks before departure, and you can borrow binoculars from our base if you prefer not to carry your own.
Traveler support desk
Send trip questions, booking changes, or permit requests to info@horizonkvoyage.com. We reply within one business day, and most answers come back within a few hours during the week.
Reach us at 0377 5042896 from Monday to Friday, 9:00 to 18:00 IST. If you are mid-trip and need urgent help, call the same number and ask for the on-call duty officer.
General inquiries get a first reply within 24 hours. Itinerary changes and permit questions are handled within two business days. During peak season, allow an extra day for route-specific requests.
Our coordinators can review your packing list for the specific route, season, and homestay conditions. Send us your draft and we will flag what to add or leave behind.
For private departures or custom dates, email us with your preferred window and group size. We will confirm availability and send a detailed daily breakdown within three business days.
Browse our help pages for details on fitness levels, cancellation rules, and what is included in each expedition. If you do not find what you need, the contact form is the fastest way to reach us.
72, Indrani Apartments, RichaGunj Kochi - 496270
Monday to Saturday, 9:30 am to 6:00 pm IST. Sunday closed for field trips.